We took the grandkids out the other day, to a musical play in a little theatre on the North Shore. A small group of actors, a multi-instrumental musician and their support crew took us on [...]
We finished our February thinking with…… Ask yourself, what percentage of your week is made up of your real work? How aware are your colleagues of their real work? How much duplication is happening? Do [...]
Monday 30 April 2018 was the day ‘Bats’ doubled in size as I joined Lab to work full time in Bats. This was a joyous day as it had been in the pipeline for many [...]
The greatest resource any organisation has is the knowledge that resides in it's people and yet it is perhaps the most under-utilised. A Customers as Learners TM programme unlocks the potential value of that knowledge [...]
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